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(Updated 15 June 2024)

CASE is celebrating its 10th anniversary this year! 

CASE Central is a social space open to visitors. Visitors can come for a cup and a chat, browse through our free clothes, books, etc., receive food and basic necessities and be seen on appointment by our Welfare Rights Caseworkers. Our Welfare Right Team will be working in their offices now but they can still offer meetings on the telephone and on Zoom.

Our opening times are:

  • Tuesdays (10.00-2.30)
  • Wednesdays (10.00-2.30)
  • Thursdays (10.00-2.30)
  • Fridays (10.00-2.30).

This August we will hold our annual Summer Events for children. We are pleased to continue to have, among our local guests, refugee families from Ucraine, a country that is still suffering a lot. For information about this coming Summer Events and for reports on previous events, click here.

For more information about our work during the pandemic (2020-2021), and about the problems encountered by our clients because of the more recent Cost of Living Crisis, click here.

Healing With Music, our mutual support group against depression and isolation,  is continuing. We meet on Thursday afternoon to play guitar together. Please always book before coming. For info click here.

About CASE

CASE (‘Community, Advice, Support and Education’) was officially born on 29 April 2015, counting on the professionalism, enthusiasm and creativity of our teams of Welfare Rights Advisers, Event Organisers and Front of House volunteers, and their 10+ years experience. We have been supported by the local community in Hollingdean and Brighton and Hove, our MP and local Councillors, important Charitable Trusts and representatives of various organisations who fight against poverty or for social justice.

Location and opening times

We are based at CASE Central, 4 Crestway Parade, Brighton BN1 7BL, and before the Covid crisis our normal opening times were Tuesday to Friday, 10.00-5.00 (see current updates above). CASE Central has been a much needed hub for local people in Hollingdean. After opening, we improved our premises and made a fantastic new sign. This is work in progress, with new shutters and an efficient ventilation system (all set up in the years 2021-22).

Our activities and services

CASE Central is a space for socialising, offering free tea/coffee, free bread/snacks, free clothes, free telephone for welfare purposes, and free computer access for benefits purposes.  To contact us and for further information on our location please click here.

CASE Central has also offered free Welfare Rights advice to benefits and Tax Credit claimants from Brighton and Hove – and sometimes to people from outside the city: we have had people seeing us or phoning us from Newhaven, Peacehaven, Lewes, Worthing… On rare occasions we had phone calls from other areas, for example Yorkshire or North London! Our service is highly needed, in times of draconian cuts to welfare benefits and services, and of rising housing and fuel costs.

Besides our drop in and welfare advice services, we have also continued a 15-year tradition of organising recreational and educational events for children of families on low incomes and refugees, helping many hundreds of parents and children who risk social and financial exclusion. For information about our future events and photos of previous ones, please visit our menu or click here.

What people say of us

If you want to read what people say of us click here. We have collected comments from individuals and families who have visited us, received Welfare Rights Advice or attended our events for children, as well as from people we have worked with.

Please explore our menu to discover: what we do for the community, our Welfare Rights advice and support work, and our educational (and recreational) events!